Transcripts

Christmas - Processing of requests

Ask Adelaide will be closed from 4 pm Monday 23rd December 2024 and reopen 8 am on Thursday 2nd January 2025.

During this time, there will be no processing of shop orders (i.e. letters, Academic Transcripts, ID cards) or email requests (i.e. education verifications, printing error re-credit requests, document collection by proxy requests.)Ìý

Express processing for online shop orders will be available until 1pm Friday 20th December. After this time, only standard processing will be available.ÌýOrders not processed by 23 December will be processed upon return to business.

A printed copy and/or a digital copy of your academic transcript may be requested.

Please allow up to five working days for your transcript to be issued, except for pre-1985 records, which may take up to two weeks.ÌýIt is your responsibility to check your records, ensure you have no outstanding debts with the ×îÐÂÌÇÐÄVlog and include all relevant information before submitting your request to avoid delay. Please select carefully as there are no refunds.

Fees

$20 for a digital academic transcript via My eQuals
$30 for one printed academic transcript
$40 for a digital and one printed academic transcript, when requested at the same time

Former students

Digital transcripts are not available.

After your payment hasÌýbeen processed, you will be directed to verify your identity.


Current students

Check your Ìýand if the information is correct, make a selection below. A complimentary digital transcript will be issued shortly after your .

A digital copy will be available via My eQuals. Your most recently issued transcript will supersede any previously issued transcript.

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CollectionÌý

Free

Collect from Ask Adelaide, Level 3 Hub Central
You will be contacted when it is ready. Photo identification is required when collecting your transcript. Accepted forms of photo identification include your student ID card or government issued photo identification, such as your passport or ×îÐÂÌÇÐÄVlogn driver’s licence (either the physical licence or digital licence via the official government app). Screenshots of photo identification are not accepted.

You may nominate someone else to collect your transcript. Please provide their full name in the ’Notes/Comments’ box at checkoutÌýand advise your proxy that they must also bring their photo identificationÌý(as per the suggestionsÌýabove)Ìýwith them.


DeliveryÌý

+$18 Domestic post (×îÐÂÌÇÐÄVlog Post express, including postage and handling fees).
+$60 International post (×îÐÂÌÇÐÄVlog Post express international, including postage and handling fees).

Other services

+$12 Need it fast? Upgrade to express processing. Express requests will be processed on the same business day, if requested before 1 pm (Adelaide time). Not available for pre-1985 records.ÌýExcludes weekends and public holidays.
+$10 Stamp, sign and seal envelope.
+$15 Forms from external agencies to be completed and included with your request (e.g. WES, LSAC).