supervisor toolkit /hr/ en HR Tips - Managing and resolving staff complaints /hr/news/list/2020/08/13/hr-tips-managing-and-resolving-staff-complaints <p><span><span>Unresolved staff complaints can be damaging to the workplace, they may prevent staff from working effectively, and can be harmful to individuals and teams.&nbsp; Staff complaints come in all shapes and sizes. Some complaints are simply resolved through discussion, others are more complex and may require careful investigation, time and sensitivity to resolve.&nbsp; As a Supervisor, you have a key role to play in supporting your staff to resolve their complaints.&nbsp; </span></span></p> August 13 2020 Irene Bartolo /hr/news/list/2020/08/13/hr-tips-managing-and-resolving-staff-complaints Changes to UniSafe /hr/news/list/2020/05/02/changes-to-unisafe <p><span><span>The HSW team have been working on a number of enhancements within UniSafe&nbsp;</span></span><span>which include some additional data fields for HSW Officers to use to assist with reporting</span>.</p> May 02 2020 Rebecca Stonor /hr/news/list/2020/05/02/changes-to-unisafe Injury management guidance for supervisors /hr/news/list/2020/03/23/injury-management-guidance-for-supervisors <p>A new HSW <a data-entity-substitution="ua_media_file_url" data-entity-type="media" data-entity-uuid="76061f11-c541-4ebd-a016-7c5203de0a3c" href="/hr/ua/media/4284/hsw-injury-management-guidance-for-supervisors.pdf" title="Injury management guidance for supervisors">injury management guidance for supervisors</a> tool has been uploaded to the <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="19d4f772-d781-4a09-bdf4-31e48727ee27" href="/hr/hsw/supervisors-toolkit" title="Supervisor's Toolkit">supervisor toolkit</a>. It assists you as a supervisor to support your staff member through a workers compensation claim.</p> March 23 2020 Rebecca Stonor /hr/news/list/2020/03/23/injury-management-guidance-for-supervisors