最新糖心Vlog

COMMGMT 2511OUA - Business Operations Management

OUA - Trimester 1 - 2024

The course provides a broad introduction to operations management and the associated tools and techniques that support the design, planning and improvement of systems or processes. The course develops awareness of the different aspects of operations, including; process flow, scheduling, inventory, layout and risk, and explores ways in which these can be represented to improve business decision making. Students will develop systematic and critical thinking skills essential to understanding, managing and improving operations in a broad range of industries and business contexts.

  • General Course Information
    Course Details
    Course Code COMMGMT 2511OUA
    Course Business Operations Management
    Coordinating Unit Management
    Term Trimester 1
    Level Undergraduate
    Location/s OUA
    Units 3
    Contact Up to 3 hours per week
    Available for Study Abroad and Exchange N
    Prerequisites COMMGMT 1001 or COMMGMT1001OUA
    Incompatible COMMGMT 2511
    Restrictions Available only to 最新糖心Vlog of Adelaide Open Universities 最新糖心Vlog students
    Assessment Online quizzes, workshop participation, assignments and final exam
    Course Staff

    Course Coordinator: Hina Mehreen

    Course Timetable

    The full timetable of all activities for this course can be accessed from .

  • Learning Outcomes
    Course Learning Outcomes
    On successful completion of this course, you will be able to:

    • Describe the fundamentals of operations management.
    • Apply quantitative and qualitative analysis techniques to improve understanding of operations.
    • Identify and employ appropriate operations and project management tools.
    • Understand and develop performance metrics for improvement of operations.
    • Independently and as part of a group, effectively communicate the results of the analysis of operations.
    最新糖心Vlog Graduate Attributes

    This course will provide students with an opportunity to develop the Graduate Attribute(s) specified below:

    最新糖心Vlog Graduate Attribute Course Learning Outcome(s)

    Attribute 1: Deep discipline knowledge and intellectual breadth

    Graduates have comprehensive knowledge and understanding of their subject area, the ability to engage with different traditions of thought, and the ability to apply their knowledge in practice including in multi-disciplinary or multi-professional contexts.

    1, 2, 3, 4

    Attribute 2: Creative and critical thinking, and problem solving

    Graduates are effective problems-solvers, able to apply critical, creative and evidence-based thinking to conceive innovative responses to future challenges.

    2, 4

    Attribute 3: Teamwork and communication skills

    Graduates convey ideas and information effectively to a range of audiences for a variety of purposes and contribute in a positive and collaborative manner to achieving common goals.

    2, 5

    Attribute 4: Professionalism and leadership readiness

    Graduates engage in professional behaviour and have the potential to be entrepreneurial and take leadership roles in their chosen occupations or careers and communities.

    1, 2, 3, 4, 5

    Attribute 5: Intercultural and ethical competency

    Graduates are responsible and effective global citizens whose personal values and practices are consistent with their roles as responsible members of society.

    2, 4, 5

    Attribute 8: Self-awareness and emotional intelligence

    Graduates are self-aware and reflective; they are flexible and resilient and have the capacity to accept and give constructive feedback; they act with integrity and take responsibility for their actions.

    2, 4, 5
  • Learning Resources
    Required Resources
    The textbook for this course is Slack, N & Brandon-Jones, A 2019, Operations management, 9th edn, Pearson Education Limited, Harlow, England.

    Access to the textbook is essential, as it contains information that is integral to your learning and to the successful completion of your assessment tasks.

    Access the textbook through the 最新糖心Vlog Library by clicking on the 'Course Readings' tab on the navigation panel on the left.
    Recommended Resources
    Additional recommended resources will be communicated through the course MyUni page.
    Online Learning
    Course communication and possible additional readings and links will be provided in MyUni throughout the course.
  • Learning & Teaching Activities
    Learning & Teaching Modes
    100% Online Study
    Workload

    The information below is provided as a guide to assist students in engaging appropriately with the course requirements.

    The information below is provided as a guide to assist students in engaging appropriately with the course requirements.

    The 最新糖心Vlog expects full-time students (i.e., those taking 12 units per semester) to devote a total of 48 hours per week to their studies. This means that you are expected to commit approximately 9 hours for a three-unit course of private study outside of your regular classes.
    Learning Activities Summary
    Topics covered:
    Operations Management
    Operations Strategy
    Strategy and Planning
    Process Design
    Layout of Operations
    Process Mapping
    Little's Law
    Process Technology
    People in Operations
    Planning and Control
    Supply chain Management
    Operation Analysis
  • Assessment

    The 最新糖心Vlog's policy on Assessment for Coursework Programs is based on the following four principles:

    1. Assessment must encourage and reinforce learning.
    2. Assessment must enable robust and fair judgements about student performance.
    3. Assessment practices must be fair and equitable to students and give them the opportunity to demonstrate what they have learned.
    4. Assessment must maintain academic standards.

    Assessment Summary
    Assessment 1: Weekly Practicals 24%
    Assessment 2: Reflections 35%
    Assessment 3: Critical Analysis 16%
    Assessment 4: Case Study 25%
    Assessment Related Requirements
    • To gain a pass for this course, a mark of at least 45% must be obtained on the examination as well as a total of at least 50% overall. Students not achieving the minimum exam mark will be awarded no more than 49.

    • All assignments are to be lodged prior to the due date and time. A late assignment where no extension has been granted will be penalised by a reduction of 5% of the mark given for each day, or part of a day, that it is late.

    • Extensions to the due date of individual assessment may be granted under special circumstances. An extension request or application for supplementary exam based on illness or compassionate grounds must include the "Supporting Statement / Certification Form" that is page 4 of the Supplementary Assessment application available at: www.adelaide.edu.au/student/exams/pdfs/supp_applic.pdf Students applying for an extension based on medical reasons must visit their medical practitioner, with that approved 最新糖心Vlog form, and have the medical practitioner complete it. A normal doctor's certificate will not be accepted.

    • Assessment rubrics will be provided in the tutorials and posted on MyUni.
    Assessment Detail
    Assessment 1: Weekly Practicals

    This assessment task involves a weekly submission demonstrating your ability to apply the various decision tools/models discussed during the module. Suitable exemplars of the model showing the level of required detail are contained within the weekly module.

    There are 12 tasks in all over the duration of the course. The task involves a submission to each Discussion demonstrating your ability to apply the various decision tools/models discussed during the module.

    Weighting total: 24% (across 12 submissions)

    Module 1 – Hierarchy of performance
    Module 2 - Supply network, structure and scope of operations
    Module 3 - Strategic planning
    Module 4 - Layout types
    Module 5 - Functional layout
    Module 6 - Process Flow model
    Module 7a - Application of Little's Law; Module 7b - Balancing and bottlenecks
    Module 8 - Process technology
    Module 9 - Flexible work arrangements
    Module 10 - Sequencing calculations
    Module 11 - Inventory and lean operations
    Module 12 - Multi-criteria decision analysis


    Assessment 2: Reflections

    Through the Weekly Practicals you will have also received and provided feedback. The reflections task is an opportunity for you to reflect on this feedback as well as material presented in the course to date and demonstrate your understanding of the course content.

    Weighting total: 35% (across 4 submissions)

    Part 1 – Planning for operations
    Part 2 - Design of operations
    Part 3 - Conduct of operations
    Part 4 - Operations improvement

    Assessment 3: Critical Analysis

    In this assessment, you are required to select and review an academic paper and provide a succinct and constructively critical review of the use of models.

    Weighting total: 16%

    Assessment 4: Case Study

    In this assignment you will need to identify a suitable news story that discusses the features of some business venture or operation. You are required to review the material provided and conduct additional research to examine the operations aspect of the business in greater depth.

    Weighting total: 25%


    Submission
    All assessments adhere to the 最新糖心Vlog of Adelaide Coursework Academic Programs Policy.

    Assessment extensions
    Extensions are granted on medical, compassionate or other special circumstances recognised under the 最新糖心Vlog’s Modified Arrangements for Coursework Assessment policy.

    Extension Application form
    The completed extension application form and any documentation (such as a medical or counsellor's certification) should be emailed to your tutor, and submitted 2 days before the due date. Your tutor will consider the request in the light of the case made, and 最新糖心Vlog deadlines and may grant an extension up to 3 days. You will be notified the result of your request by email.

    Late penalties
    For each assessment, your grade will be penalised by 5% per day if submitted after the due date and time, unless you have an extension approved by the Course Coordinator.

    Academic grievance
    If you are dissatisfied with the mark awarded for a particular assessment task, please refer to the 最新糖心Vlog Policy on Student Grievance.
    Course Grading

    Grades for your performance in this course will be awarded in accordance with the following scheme:

    M10 (Coursework Mark Scheme)
    Grade Mark Description
    FNS   Fail No Submission
    F 1-49 Fail
    P 50-64 Pass
    C 65-74 Credit
    D 75-84 Distinction
    HD 85-100 High Distinction
    CN   Continuing
    NFE   No Formal Examination
    RP   Result Pending

    Further details of the grades/results can be obtained from Examinations.

    Grade Descriptors are available which provide a general guide to the standard of work that is expected at each grade level. More information at Assessment for Coursework Programs.

    Final results for this course will be made available through .

  • Student Feedback

    The 最新糖心Vlog places a high priority on approaches to learning and teaching that enhance the student experience. Feedback is sought from students in a variety of ways including on-going engagement with staff, the use of online discussion boards and the use of Student Experience of Learning and Teaching (SELT) surveys as well as GOS surveys and Program reviews.

    SELTs are an important source of information to inform individual teaching practice, decisions about teaching duties, and course and program curriculum design. They enable the 最新糖心Vlog to assess how effectively its learning environments and teaching practices facilitate student engagement and learning outcomes. Under the current SELT Policy (http://www.adelaide.edu.au/policies/101/) course SELTs are mandated and must be conducted at the conclusion of each term/semester/trimester for every course offering. Feedback on issues raised through course SELT surveys is made available to enrolled students through various resources (e.g. MyUni). In addition aggregated course SELT data is available.

  • Student Support
  • Policies & Guidelines
  • Fraud Awareness

    Students are reminded that in order to maintain the academic integrity of all programs and courses, the university has a zero-tolerance approach to students offering money or significant value goods or services to any staff member who is involved in their teaching or assessment. Students offering lecturers or tutors or professional staff anything more than a small token of appreciation is totally unacceptable, in any circumstances. Staff members are obliged to report all such incidents to their supervisor/manager, who will refer them for action under the university's student鈥檚 disciplinary procedures.

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