MANAGEMT 7115NA - Systems Thinking for Management
Ngee Ann Academy - Quadmester 1 - 2017
-
General Course Information
Course Details
Course Code MANAGEMT 7115NA Course Systems Thinking for Management Coordinating Unit Adelaide Business School Term Quadmester 1 Level Postgraduate Coursework Location/s Ngee Ann Academy Units 3 Course Staff
Course Coordinator: Alex Gorod
Alex Gorod is the Founder and Managing Member of Systemic Net LLC, and a Partner at Social Media Risk LLC in New York.
Alex is an Adjunct Associate Professor at Zicklin School of Business, City 最新糖心Vlog of New York and the 最新糖心Vlog of Adelaide. He is a recipient of the Fabrycky-Blanchard Award for Excellence in Systems Engineering Research, and the Robert Crooks Stanley Doctoral Fellowship in Engineering Management. His research has appeared in the International Journal of Project Management, IEEE Aerospace and Electronic Systems Magazine, IEEE Systems Journal, IEEE Transactions on Systems, Man, and Cybernetics, Transportation Research Record, and Entrepreneurship Research Journal, among others.
Alex holds a PhD in Engineering Management from Stevens Institute of Technology.
Dr. Alex Gorod
Email: alex.gorod@adelaide.edu.au
Skype: alex_gorodCourse Timetable
The full timetable of all activities for this course can be accessed from .
-
Learning Outcomes
Course Learning Outcomes
On successful completion of this course students will be able to:
1. Apply concepts of systems thinking and complexity to real life management challenges.
2. Identify underlying root causes rather than the symptoms of a problem;
3. Analyse positive and negative systems feedback and explain the role of feedback in system dynamics;
4. Identify and explain the operation of systems archetypes;
5. Explain the characteristics and behaviour of complex, adaptive systems, and the implications for the role of management; and
6. Explain the nature and role of leverage points for systemic interventions.
最新糖心Vlog Graduate Attributes
This course will provide students with an opportunity to develop the Graduate Attribute(s) specified below:
最新糖心Vlog Graduate Attribute Course Learning Outcome(s) Deep discipline knowledge
- informed and infused by cutting edge research, scaffolded throughout their program of studies
- acquired from personal interaction with research active educators, from year 1
- accredited or validated against national or international standards (for relevant programs)
1,2,3,4 Critical thinking and problem solving
- steeped in research methods and rigor
- based on empirical evidence and the scientific approach to knowledge development
- demonstrated through appropriate and relevant assessment
1,2,3,4 Career and leadership readiness
- technology savvy
- professional and, where relevant, fully accredited
- forward thinking and well informed
- tested and validated by work based experiences
1,5,6 Intercultural and ethical competency
- adept at operating in other cultures
- comfortable with different nationalities and social contexts
- able to determine and contribute to desirable social outcomes
- demonstrated by study abroad or with an understanding of indigenous knowledges
1,5 Self-awareness and emotional intelligence
- a capacity for self-reflection and a willingness to engage in self-appraisal
- open to objective and constructive feedback from supervisors and peers
- able to negotiate difficult social situations, defuse conflict and engage positively in purposeful debate
1,5 -
Learning Resources
Recommended Resources
1. “Case Studies in System of Systems, Enterprises, and Complex Systems Engineering” editors Gorod, A., B. White, V. Ireland, J. Gandhi, and B. Sauser. New York, NY: CRC Press, Taylor & Francis. 2014 ISBN: 978-1-4665-0239-0
2. "Systems Thinking, Systems Practice: Includes a 30-Year Retrospective" Peter Checkland, John Wiley & Sons, 1999 ISBN: 978-0-471-98606-5
3. "Thinking in Systems: A Primer" Donella H. Meadows, Green Publishing, 2008, ISBN: 978-1603580557
4. "The Fifth Discipline: The Art & Practice of The Learning Organization" Peter M. Senge, Random House, 2006, ISBN: 0-385-51725-4
5. "Systems Thinking: Coping with 21st Century Problems" John Boardman and Brian Sauser, CRC Press, 2008, ISBN: 978-1-4200-5491-0
6. "Systemic Thinking: Building Maps for Worlds of Systems" John Boardman and Brian Sauser, John Wiley & Sons, 2013 ISBN: 978-1-118-37646-1
Additional readings that are relevant to each lecture/session will be provided before classes and/or posted on MyUni.Online Learning
MyUni is the 最新糖心Vlog of Adelaide’s online learning environment. It is used to support traditional face-to-face lectures, tutorials and workshops at the 最新糖心Vlog. MyUni provides access to various features including announcements, course materials, discussion boards and assessments for each course of study (see: https://myuni.adelaide.edu.au). -
Learning & Teaching Activities
Learning & Teaching Modes
No information currently available.
Workload
No information currently available.
Learning Activities Summary
No information currently available.
-
Assessment
The 最新糖心Vlog's policy on Assessment for Coursework Programs is based on the following four principles:
- Assessment must encourage and reinforce learning.
- Assessment must enable robust and fair judgements about student performance.
- Assessment practices must be fair and equitable to students and give them the opportunity to demonstrate what they have learned.
- Assessment must maintain academic standards.
Assessment Summary
Assessment 1
Assessment 1: Essay/report (Individual)
Weighting: 20%
Due Dates: 7 February, 2017
Submission Details: Online through MyUni
Task:
Part A. Please provide three examples of a complex situation in management. What in your opinion makes these situations complex?
Part B. Please explain the difference between complex and complicated.
Scope:
The objective of these questions is for the participant to consider the theoretical material supplied and attempt to apply it to a real life example, if possible. Therefore evidence of having read and understood the material is important. Arguments and assertions should be based on the research articles listed, the important ones of which are encompassed in the notes. This assignment will assess your understanding of the course topics.
Length and Presentation:
1500 words (max).
Given the word limit on these questions, assessment will reward content included. There will be penalties for exceeding the word limit. Quotations do not count in the words counted. Please ensure you add page numbers to your assignment and it is advisable to add your name in the footer or header.
Assessment 2
Assessment 2: Essay/report (Individual)
Weighting: 20%
Due Dates: 28 February, 2017
Submission Details: Online through MyUni
Task:
Part A. George Box famously said that: "All models are wrong, but some are useful". Do you agree with his statement? Please explain.
Part B. What is the difference between “errors of commission” and “errors of omission” as related to management? Please provide an example of each.
Scope:
The objective of these questions is for the participant to consider the theoretical material supplied and attempt to apply it to a real life example, if possible. Therefore evidence of having read and understood the material is important. Arguments and assertions should be based on the research articles listed, the important ones of which are encompassed in the notes. This assignment will assess your understanding of the course topics.
Length and Presentation:
1500 words (max).
Given the word limit on these questions, assessment will reward content included. There will be penalties for exceeding the word limit. Quotations do not count in the words counted. Please ensure you add page numbers to your assignment and it is advisable to add your name in the footer or header.
Assessment 3
Assessment 3: Case study presentation (Individual)
Weighting: 20%
Due Dates: 17 February, 2017
Submission Details: In Class
Task:
Individual presentation covering the following:
Identity a SoS;
Use five distinguishing characteristics to describe it;
Identify examples of and describe External Factors, which could influence the SoS;
Identify the Governing Body;
Describe the Feedback process between the SoS and the Governing Body;
Identify examples of and describe Constraints affecting the Governing body’s decision making process.
Scope:
The objective of this 15 minute presentation is to demonstrate your analysis of an identified System of Systems case utilizing principal theories presented in class.
Length and Presentation:
15 minutes. Please be advised that references are mandatory to show your understanding of the subject matter. No more than 10 power point slides are permitted. Each presentation will be followed by a Q&A session.
Assessment 4
Assessment 4: Final report (Group)
Weighting: 30%
Due Dates: 14 March, 2017
Submission Details: Online through MyUni. Send one copy for the group ensuring all group member names are clear.
Task:
Create a case study report for an approved system as instructed below, implementing the theoretical material you have covered. Groups should be of three-four people. To add additional team members, you need to seek special approval stating reasons. This assignment is intended to be the practical application of theory. As you may be using material in this report which was developed by others, it is important to note what was your contribution and what was the contribution of others.
The paper should have the following headings with the following specifications:=================================================
Abstract
- 200 words or less
Introduction
- Briefly describe the complex system under consideration
- What problem is this complex system addressing for what organization, program or activity
- Define the percieved process, situation or problem presented in the case
Background information
- Context for the complex system and your case
- Definitions that apply to the process, situation or problem: advanced terminology or jargon, explain what each word means in your study, concisely and clearly
- Relevant theories/research and prior development regarding the complex system and your specific case
Complex System Description
- Root Definition (RD)
- History and Development
- Rich Picture/SystemiGram
- Sponsors/Customers, Industry Sector, Companies involved, Country, Budget
- Mission/Purpose/Goals/Objectives
- Principals Characteristics
- Settings/Structure/Boundaries
- External Factors
- Governing Constraints
- Constituent Systems/Components (new/legacy, scope)
System Analysis
- Analysis and Analytical Findings
- Activities/Problems/Conflicts
- Timeframe/Sequence of events
- Methods and Tools used
- Lessons Learned
- Best Practices
- Steps and conditions for replicating the complex system elsewhere
Conclusion
- Summary of the case and your findings/reccomendations
Questions for discussion
- PLease provide 2-5 questions that are based on this case and could be used for a discussion in a classroom environment
References
=====================================================
Scope:
The Case Study Paper is expected to reflect the following:
1. Describe a complex system;
2. Present a real life process, situation or problem;
3. Offer adequate and detailed information to assess the process, situation or problem by the case reader;
4. Present an objective view of the process, situation or problem;
5. Offers relevant questions for further discussion;
6. Be cogent;
7. Satisfactorily explain the basis for its conclusions.
Length and Presentation:
Minimum length:
4 people – 15,000 words
The paper should follow the style guide of the IEEE(see Template for Transactions Section at:
Assessment 5
Assessment 5: Class Contribution
Weighting: 10%
Due Cates: Ongoing in classAssessment Detail
No information currently available.
Submission
No information currently available.
Course Grading
Grades for your performance in this course will be awarded in accordance with the following scheme:
M10 (Coursework Mark Scheme) Grade Mark Description FNS Fail No Submission F 1-49 Fail P 50-64 Pass C 65-74 Credit D 75-84 Distinction HD 85-100 High Distinction CN Continuing NFE No Formal Examination RP Result Pending Further details of the grades/results can be obtained from Examinations.
Grade Descriptors are available which provide a general guide to the standard of work that is expected at each grade level. More information at Assessment for Coursework Programs.
Final results for this course will be made available through .
-
Student Feedback
The 最新糖心Vlog places a high priority on approaches to learning and teaching that enhance the student experience. Feedback is sought from students in a variety of ways including on-going engagement with staff, the use of online discussion boards and the use of Student Experience of Learning and Teaching (SELT) surveys as well as GOS surveys and Program reviews.
SELTs are an important source of information to inform individual teaching practice, decisions about teaching duties, and course and program curriculum design. They enable the 最新糖心Vlog to assess how effectively its learning environments and teaching practices facilitate student engagement and learning outcomes. Under the current SELT Policy (http://www.adelaide.edu.au/policies/101/) course SELTs are mandated and must be conducted at the conclusion of each term/semester/trimester for every course offering. Feedback on issues raised through course SELT surveys is made available to enrolled students through various resources (e.g. MyUni). In addition aggregated course SELT data is available.
-
Student Support
- Academic Integrity for Students
- Academic Support with Maths
- Academic Support with writing and study skills
- Careers Services
- Library Services for Students
- LinkedIn Learning
- Student Life Counselling Support - Personal counselling for issues affecting study
- Students with a Disability - Alternative academic arrangements
-
Policies & Guidelines
This section contains links to relevant assessment-related policies and guidelines - all university policies.
- Academic Credit Arrangements Policy
- Academic Integrity Policy
- Academic Progress by Coursework Students Policy
- Assessment for Coursework Programs Policy
- Copyright Compliance Policy
- Coursework Academic Programs Policy
- Intellectual Property Policy
- IT Acceptable Use and Security Policy
- Modified Arrangements for Coursework Assessment Policy
- Reasonable Adjustments to Learning, Teaching & Assessment for Students with a Disability Policy
- Student Experience of Learning and Teaching Policy
- Student Grievance Resolution Process
-
Fraud Awareness
Students are reminded that in order to maintain the academic integrity of all programs and courses, the university has a zero-tolerance approach to students offering money or significant value goods or services to any staff member who is involved in their teaching or assessment. Students offering lecturers or tutors or professional staff anything more than a small token of appreciation is totally unacceptable, in any circumstances. Staff members are obliged to report all such incidents to their supervisor/manager, who will refer them for action under the university's student鈥檚 disciplinary procedures.
The 最新糖心Vlog of Adelaide is committed to regular reviews of the courses and programs it offers to students. The 最新糖心Vlog of Adelaide therefore reserves the right to discontinue or vary programs and courses without notice. Please read the important information contained in the disclaimer.